SHIPPING POLICY
ORDERS ARE PROCESSED MONDAY TO FRIDAY FROM 9 AM TO 1 PM CET (EXCLUDING ITALIAN HOLIDAYS) AND ARE SHIPPED WITHIN 1-3 BUSINESS DAYS. WE OFFER FREE SHIPPING THROUGHOUT ITALY, WITH DELIVERY IN 1-2 BUSINESS DAYS. FOR THE REST OF THE WORLD, DELIVERY WILL BE IN 2-5 BUSINESS DAYS.
RETURN POLICY
IF YOUR PURCHASE DOES NOT MEET YOUR EXPECTATIONS, YOU MAY RETURN IT WITHIN 14 DAYS AFTER RECEIVING. AN EMAIL MUST BE SENT TO THE FOLLOWING ADDRESS TO START THE RETURN PROCESS: SALES@FRANCESCABELLAVITA.COM ITEMS MUST BE UNWORN, IN ORIGINAL PACKAGING, WITH ALL MATERIALS INCLUDED. ALL RETURNS ARE SUBJECT TO CHARGE, EXCEPT FOR GENERAL DAMAGED PRODUCTS. IN THIS CASE ONLY, THE SHIPMENT WILL BE ON FRANCESCA BELLAVITA. REFUNDS WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD ONCE THE PRODUCT IS RECEIVED AND UPON CHECKS.
